Yes! Absolutely. We are verified exchange service payment systems. Besides this we are online since 2014. During this time we have served thousands customers. Here you can read reviews written by our customers.
What is the minimum amount I can exchange?
We don't have minimum order. Instead of this we have a minimum commission for each exchange direction. Please be aware it. Our full rates schedule can be found on the change page.
How fast is exchange from one virtual currency to another?
Exchange to some directions is instant. Other exchange needs to be completed by our operator. There are also some directions that need to be confirmed by Payment System. The time of confirmation incoming payment depends only on payment system support team. If you need to know the exact time of exchange please contact us.
How many confirmations do you require for Bitcoin transactions?
We wait for 1 confirmations.
Can I cancel an order once it has been placed?
Please take care when placing your orders as once an order has been submitted and payment has been received, it is often not possible to have it cancelled or reversed.
Why does my wallet display a different Bitcoin amount than I ordered?
The constantly fluctuating value of bitcoin means that the current value of your order will be constantly changing. To solve this problem and give you possibility to order exact amount that you wish we provide you 15 minutes timeframe to pay your order. You will see the ticker on your order page. If we receive payment from you until this timeframe expires, you will get ordered amount. If we receive your payment later, we transfer the amount of BTC as calculated using the current rate at the time your transfer was arrived to us.
What if I sent less than the minimum amount for an exchange?
Each direction describes a minimum for an exchange on our service. All customers of our service are required to comply with our rules and do not change less than the minimum amount to receive. In the case of an exchange less than the minimum, our service treats this transfer as a donation. Do not make such mistakes. Thank you for understanding.
Do you have an affiliate program?
Yes! We offer an affiliate program for each registered user. Please read here more information about our affiliate program.
I have a question that isn't listed here!
If you have thoroughly reviewed the information presented here, and still have a question, then contact us.